FRANKLIN, TN Donation Center
Donate At Our Store's Drive Up Donation Center
Address
Kroger 411 Whitman Rd Franklin TN 37064
Phone: 1-800-964-4567
When it comes to making a difference in Franklin, few actions are as simple or impactful as dropping off your used items. Our Donation Center provides a staffed, accessible way for you to contribute to your community through gently used goods. Whether you’re in the middle of a home refresh or just finished clearing out your garage, you’ll find this site easy to use and purpose-driven from the moment you arrive.
At America’s Thrift Stores, every donation fuels local outreach, programs like Make-A-Wish Middle Tennessee, supports low-cost shopping, and helps stretch resources farther for families across Tennessee. We’re here to make that process clear, welcoming, and rewarding every time you give.

How To Donate At Our Franklin Center
Donating at our Franklin center at 411 Whitman Rd, Franklin, TN 37064, is designed to be straightforward. You don’t need an appointment, and our staff is available to help you unload and answer questions during open hours.
Quick And Friendly Drop-Off Experience
Once you arrive, our on-site team will greet you and show you where to go. If you’ve got multiple boxes or bags, they’ll lend a hand unloading and can provide a receipt for your tax records. This monitored setup ensures all donations are stored safely and processed promptly.
When You Can Stop By
The center operates during set weekly hours, typically aligned with local traffic flows for convenience. Whether you’re on your way to school pickup, grocery shopping, or running weekend errands, the location is easy to add to your route. Hours may vary slightly during holidays, so it’s a good idea to check in advance online.
Why We Staff Our Donation Centers
Because the center is staffed, we can immediately assess, sort, and protect incoming items. That also means we can prevent damage, give direct feedback on what we can accept, and make the process more efficient for you. It’s part of our commitment to creating convenient locations that provide value from start to finish.
What Items We Accept (And What To Leave Out)
Knowing what to bring makes the donation process smoother for both you and us. With the proper preparation, your items go into circulation to help fund local programs.
Best Items To Donate
We gladly accept gently used clothing, shoes, books, small appliances, still-working electronics, toys, kitchen tools, and home decor. These items are quickly restocked and made available to shoppers in need. The best donations are clean, functional, and thoughtfully packed.

What We Can’t Accept
Due to size and safety limitations, this center does not accept large furniture, mattresses, liquids, chemicals, or broken appliances. If you’re unsure about a particular item, our team can guide you or direct you to a nearby full-service location.
Tips For Preparing Your Donation
Organize items by type and place them in sealed bags or boxes. Cushion fragile pieces, and clean and fold clothing. These small steps go a long way in keeping donations in good condition. When you prepare your items well, more of them will support people who need them most.
Giving Back In A Way That Stays Local
Each donation you make at the Franklin center supports community organizations and keeps valuable goods in use. You’re not just clearing out clutter, you’re helping create real change. These items are given a second life through resale, with proceeds directly benefiting programs that serve families in your area. From clothing and books to household items, your contributions make a lasting difference right here at home. It’s a simple act that strengthens the local economy and lifts up neighbors in need.
Backing Tennessee-Based Nonprofits
Proceeds from donated goods go toward nonprofit partners operating across Tennessee. These groups deliver life-changing programs in housing support, addiction recovery, job skills training, and educational services, and your donations help make that possible.
Second Chances For Everyday Items
Think of the clothes your children have outgrown or the kitchenware you’ve replaced. In the right hands, those items still serve a purpose. That’s what happens when you donate; they become useful again in someone else’s home.
Reducing Community Waste
Unwanted goods often end up in landfills even when they still have value. When you donate, you give them a second life and reduce your environmental footprint. In a growing area like Franklin, sustainability efforts like these matter more every year.
Keep The Momentum Going All Year Long
We encourage you to make donations a routine part of life. The more often you give, the greater the support we can offer to our nonprofit partners and community shoppers. Seasonal cleanouts, post-holiday decluttering, or even monthly drop-offs can have a big impact over time. Consistent giving keeps our shelves stocked, our programs funded, and our mission growing. It’s an easy habit that turns generosity into lasting change.
Use Seasonal Milestones To Guide You
At the start of each new season, take time to sort through closets, garages, and playrooms. As your household changes, this habit helps keep things organized and generates steady contributions. A small donation four times a year adds up quickly.
You can also lead the way by organizing a drive at your workplace, school, or congregation. We’ll help you plan and ensure your event is easy to execute. Drives often lead to larger-scale donations that provide extra support during high-need times of the year.
Spread The Word About Why You Give
Talking about your donation experience helps others understand how easy it is to get involved. Mention us on social media or in neighborhood conversations. If you shop at our stores, ask about our rewards program; it’s a great way to support our mission while saving money on the things you need.
Make Every Donation Count In Franklin
You don’t need to be a major donor or have brand-new items to make an impact. When you use our Franklin, TN Donation Center, you’re part of a system that turns everyday goods into meaningful community support.
Each time you stop by, you help create jobs, fund outreach programs, and provide shoppers with affordable essentials. You give items a second life and offer stability to families navigating tight budgets. And you strengthen a circular system that benefits everyone in Franklin.
At America’s Thrift Stores, we’re here to make donating simple, thoughtful, and consistent. Our team will always greet you with respect, help where needed, and ensure your contribution moves forward in a way that makes a difference. Your generosity drives our mission, and we’re grateful for every bag, box, and household good you share.
Frequently Asked Questions About Our Franklin, TN Donation Center
Where exactly is the donation center located?
Our Franklin Donation Center is positioned in a high-traffic area for easy access. Check our website or contact customer service for the latest address and schedule. We select visible, convenient spots near popular shopping centers or main roads to make your drop-off experience as smooth as possible. Clear signage will help guide you once you arrive, and our team is always available to assist if you need directions or support.
Can I donate if the center isn’t staffed?
We recommend only donating when staff are present. That ensures your items are correctly processed and protected from weather or damage. When our team is on-site, they can also provide a tax receipt and help with unloading, making the process faster and smoother. Leaving items unattended can lead to loss, theft, or exposure to the elements, which may prevent them from being used to their fullest potential.
Do I need to separate items by type?
It certainly helps. Sorting clothing from housewares or books speeds up our process and prevents damage. While it’s not required, grouping similar items together in bags or boxes allows our team to process donations more efficiently. It also reduces the risk of breakage and makes it easier to get your items to the right departments. A little organization on your end goes a long way in supporting our efforts.
Is there a limit to how much I can bring?
There’s no strict limit, but large loads or oversized items may need to go to a different location. Ask our team on-site if you’re unsure. Our centers have limited space, so we may redirect bulky donations like furniture or appliances to a full-size donation center.
Are donations tax-deductible?
Yes. We offer donation receipts upon request so you can include your contribution in annual tax filings. Be sure to keep this receipt with your records when preparing your taxes. Donating to our organization not only supports community programs, it may also qualify you for a charitable deduction, giving you a financial benefit for your generosity.
What happens to donated items after drop-off?
Items are sorted, priced, and made available in our stores to support nonprofit missions and reduce landfill waste. Your donations help fund local programs that provide job training, housing support, and other essential services. Anything we can’t sell is responsibly recycled whenever possible, so nothing goes to waste. Every item you give plays a part in building a stronger, more sustainable community.