NEED A HOME PICKUP? Just click here to plan a pickup. For your safety and the safety of our driver teams, all donation items must be left outside. Our driver teams will be wearing protective gear and adhering to the 6 ft social distancing guideline and remaining outside all dwellings.
ACCIDENTAL DONATION AT STORE OR BIN:Dropped something off at a store or in a box/bin by accident and need it back? Due to the size of our donation network with inventory storage across the Southeast, we are unable to guarantee that we can locate a specific item/s for you. Please send ALL the following information to DONATIONS@americasthrift.com
Detailed description of the item with a picture if available (color/size/shape, bagged or boxed, as much detail as possible)
The box site address / location (city, state and other landmarks if address is unknown)
Your contact information
Date and approximate time the item was dropped off
If item/s matching the description are found you will be notified… but again, we can’t make any guarantees, this is a very difficult task.
LOYALTY REWARDS PROGRAM: For information about our LOYALTY PROGRAM, please click HERE. Send email inquiries to rewards@americasthrift.com
DONATION BOX/BIN OR TRAILER SITES: To report a problem or concerns about a donation site (box/bin or trailer) send an email with the box site location/address to donations@americasthrift.com
Please use this form if your topic is not covered in the list above.