• NEED A HOME PICKUP? Just click here to plan a pickup or call us 1-800-964-4567.  For your safety and the safety of our driver teams, all donation items must be left outside. Our driver teams will be wearing protective gear and adhering to the 6 ft social distancing guideline and remaining outside all dwellings.
  • WHAT TYPES OF DONATIONS DO WE TAKE? click here
  • TO CHANGE, UPDATE OR CANCEL A SCHEDULED PICKUP send an email to donations@americasthrift.com.
  • DONATION QUESTIONS? send inquiries to donations@americasthrift-com
  • DO WE PICKUP IN YOUR AREA? click here and enter your zip code
  • DROP-OFF LOCATIONS ARE AVAILABLE!! To find donation drop off locations near you click here and enter the zip code for your area. It’s that easy!!
  • DONATION RECEIPT NEEDED? click here
  • ACCIDENTAL DONATION AT STORE OR BIN: Dropped something off at a store or in a box/bin by accident and need it back? Due to the size of our donation network with inventory storage across the Southeast, we are unable to guarantee that we can locate a specific item/s for you. Please send ALL the following information to DONATIONS@americasthrift.com
    • Detailed description of the item with a picture if available (color/size/shape, bagged or boxed, as much detail as possible)
    • The box site address / location (city, state and other landmarks if address is unknown)
    • Your contact information
    • Date and approximate time the item was dropped off
    • If item/s matching the description are found you will be notified… but again, we can’t make any guarantees, this is a very difficult task.
  • STORE QUESTIONS / CONCERNS?: send an email inquiry to marketing@americasthrift.com
  • QUESTIONS ABOUT A JOB APPLICATION, HUMAN RESOURCES or PAYROLL: Send inquiries to hrnotify@americasthrift.com
  • WANT TO APPLY FOR A JOB WITH US? click here.
  • LOYALTY REWARDS PROGRAM: For information about our LOYALTY PROGRAM, please click HERE. Send email inquiries to rewards@americasthrift.com
  • DONATION BOX/BIN OR TRAILER SITES: To report a problem or concerns about a donation site (box/bin or trailer) send an email with the box site location/address to donations@americasthrift.com

Please use this form if your topic is not covered in the list above.