2021 Managers Retreat Agenda


Day 1

Session 1

12:00 – 1:00 pm: Arrivals, Check-In, Meet & Greet, Casual Lunch

1:00-1:30 Kick-Off/Opening/Welcome – Ken Sobaski, President and CEO & Billy Boughey, Elevate

1:30 – 2:15 State of Our People and The Business – The ATS Executive Team

2:15 – 3:00 Understanding Our Current ATS Customers and Donors – Jim Jager, New South Research

3:00 – 3:15 Break

3:15 – 4:30 ATS New Target Customers – Dominic Losacco, Vice President of Marketing, & Cayenne Creative

4:30 – 5:30 “Say it Skillfully” to Customers & Donors – Molly Tschang, Founder & CEO of Abella Consulting and ATS Board Member

5:30 – 6:00 Free Time, Check-in if you haven’t

6:00 – 7:00 Cocktail Hour & Visiting before Dinner

7:00 – 8:00 Dinner & Presentation from Make-A-Wish Tracy Smith, President & CEO of Make-A-Wish Alabama and the McCormick Family

8:00 – 9:00 Teambuilding after Dinner – Billy Boughey, Elevate

9:00 End of Night, Time of Reflection on the Patio

Day 2

Session 2

7:00 – 8:00 Breakfast

8:00 -10:00 Delivering an Exceptional Customer/Donor Experience – Pete Blank, Professional Speaker and Author

10:00 – 10:15 Break

10:15 12:00 ATS Customer/Donor Experience Workshop Part #1 – Defining the Ideal Experience – Julianna Hallman, Director of Marketing  & Allison Hughes, Merchandising Presentation and New Stores Manager & Meredith Smith, Donations Growth and Development Manager

12:00 – 1:00 Lunch

12:00 – 12:45 Children’s Healthcare of Atlanta Guest Speaker – Elizabeth Buursema, Children’s Healthcare of Atlanta Director of Development

12:45 – 1:00 Prep for Top Golf

1:00 – 4:30 Afternoon of Teambuilding Top Golf & ATS Trivia Contest

  • 1:00 -1:30 Bus Ride to Top Golf
  • 1:30 – 2:00 Sign-in, Find Club, Warm-up; snacks and refreshments available
  • 2:00 — 4:00 Grow as a Team: Afternoon of Top Golf Competition as & ATS Trivia as Teambuilding
  • 4:00 – 4:30 Golf Winners Announced, Return Drive to Hotel

4:30 – 5:30 Free Time

5:30 – 6:30 Cocktail Hour & Visiting before Dinner

6:30 – 9:00 Awards & Recognition Dinner

9:00 End of Night, Conversations in Hotel Lobby

Day 3

Session 3

7:00 – 7:15 Arrive Promptly for Breakfast

7:15 – 9:30 Working Breakfast ATS Customer/Donor Experience Workshop Part #2 – Delivering the Ideal Experience – Julianna Hallman, Director of Marketing  & Allison Hughes, Merchandising Presentation and New Stores Manager & Meredith Smith, Donations Growth and Development Manager

9:30 – 10:00 Grow As Leaders Workshop Pick Up the Roach”, Why Great Leaders do Little Things – Pete Blank, Professional Speaker and Author

11:15 — 11:45 “ONE Thing” Reprise – Jennie Fotovich, Vice President of People and Talent

11:45 – 12:00 Wrap Up Ken Sobaski, President and CEO

12:00 Box Lunches & Travel Home

Optional Additional Session

12:00 – 1:30 ATS Online Thrift “All Things Secondhand” Overview – Sean Minnick, Chief Operating Officer & Jake Adair, Director of E-Commerce